What is Families First?
Every family has its ups and downs and needs a bit of help along the way. ‘Families First’ is a Welsh Government-funded programme that provides help and support for families. It aims to provide families with the right help at the right time before situations start to get worse.
The Families First programme provides a range of services for adults and for children and young people within families. This includes parenting, ‘Fit Fun’, specialist support for families with a disabled child, help following bereavement and youth mentoring.
You can access Families First services wherever you live in Cardiff. The programme is available for any family that needs some extra help or support as long as they (or the main carer) lives in Cardiff and have a child under the age of 18 (or 25 if the young person has additional needs) and/or they are expecting a baby.
How do I access Families First services?
If you would like to talk to someone about Families First services and which might be best for you, you can call the Families First Freephone: 0808 800 0038.
Experienced family workers will be able to provide you with advice over the phone or can meet with you if you need to talk to someone in more detail.
The Freephone team also provides advice to professionals working with families about the services that are available for them.
Further information about the Families First programme
The Families First Programme is managed by Cardiff Council but delivered by a range of providers who work together to ensure that families receive the support they need.
If you would like to know more about the Families First programme in Cardiff and the services that have been delivered since the programme began in 2013, you can find out more here.
However, Families First is changing. If you would like to learn more about the plans for the new programme, you can find out more here.